Highest level of customized and personal customer service possible to individual shoppers. Provide advanced knowledge of products, services, and trends. Become trusted consultants for shoppers to given them enhanced buying experience. Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires. Follow-up, follow-through with customers and keep your commitments in order to maintain strong relationships. Each personal shopping customer needs to feel as if they are only customer you have. Give each customer a lot of attention, getting to know their likes and dislikes. Use tact to find out the budget you need to work within. Listen well and communicate clearly Show initiative to make sure you meet customers needsMotivate the customers to visit the store often (generate appointments) and make purchases frequently by driving the relationship with the clients using e-mail, telephone and face-to-face communications.
To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong relationships.
Become trusted consultants for shoppers to given them enhanced buying experience
Provide expert advice and give the highest level of customized and personal customer service possible to individual shoppers by providing advanced knowledge of products, services, and trends.
Salary: Not Disclosed by Recruiter
Industry:Retail / Wholesale
Functional Area:Sales, Retail, Business Development
Role Category:Retail Sales
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
UG:B.Des. - Any Specialization, Textile Design
PG:Any Postgraduate, MBA/PGDM - Any Specialization
Shoppers Stop Ltd
From its inception, Shoppers' Stop has progressed from being a single brand shop to becoming a Fashion & Lifestyle store for the family. Today, Shoppers' Stop is a household name, known for its superior quality products, services and above all, for providing a complete shopping experience. We have 20 company owned stores scattered across 9 nine cities in India.
With an immense amount of expertise and credibility, Shoppers' Stop has become the highest benchmark for the Indian retail industry. In fact, the company's continious expansion plans aim to help Shoppers' Stop meet the challenges of the retail industry in an even better manner than it does today.